The Focus has been consolidated in the Buzz. Future Focus articles can be found here: http://news.sunybroome.edu/buzz/category/focus/
Title IX/Sexual Harassment Prevention Training for Employees
Here is the schedule for the Title IX/Sexual Harassment Prevention training for the fall 2019 semester. Thursday, November 21 from 11:00 am – 12:00 pm in Wales 203B Per new New York State law, every employer in New York State is required to provide employees with sexual harassment prevention training. As we are also an […]
Title IX/Sexual Harassment Prevention Training for Employees
Here is the schedule for the Title IX/Sexual Harassment Prevention training for the fall 2019 semester. Tuesday, October 22 from 3:00 pm – 4:00 pm in Decker 201 Thursday, November 21 from 11:00 am – 12:00 pm in Wales 203B Per new New York State law, every employer in New York State is required to […]
Webinar: Training Your Frontline Staff to Navigate Difficult and Disruptive Situations
Training Your Frontline Staff to Navigate Difficult & Disruptive Situations :Improve Service, Interactions & Positive Outcomes Frontline staff roles are constantly evolving and the pressure of the position requires that they are well trained, exude confidence and have the necessary skills to de-escalate difficult situations. It is critical that frontline staff embrace a customer service culture to […]