Regular feedback can help students stay on track or make adjustments as needed. Academic Coaches continue to monitor alerts and can provide additional assistance and connections to support as appropriate.
The Starfish Core and Outreach Teams have developed a NEW flag specifically for our current circumstances. It is called “Student Needs Help with New Course Format.” Raise this when a student needs assistance adapting to the shift in online course delivery. Students will receive an email from Starfish including any comments if you share them. The email includes directions to resources and tutorials. Students will also receive outreach from an Academic Coach to support getting acclimated.
Check out this Guide for Raising Flags and Kudos.
If you have any questions, please let a Core Team member know by calling +1 (607) 778-5206 or emailing email@example.com.