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Zoom has released a new version of their video conferencing software, which includes improvements to security and encryption features. The new version of the Zoom client is version 5. Beginning May 31st, 2020, Zoom version 4 will no longer function.

To make sure you can continue to use Zoom after May 30th, please follow these steps to check your version:

Open the Zoom client

A new window will appear and tell you what version number you are running. If it starts with a 4, you need to upgrade before May 30th.

For more information on how to upgrade please visit: https://support.zoom.us/hc/en-us/articles/201362233-Where-Do-I-Download-The-Latest-Version

If you are still having problems, please call or email ITS (ITSupport@sunybroome.edu) for assistance.


The ITS Desktop Team