Greetings from Starfish Central! We have had a busy semester keeping up with Starfish functions and trying new alerts in our TEST tenant. As a result yesterday, we made an error by turning on communications from it. This resulted in some erroneous flags, specifically “Low Average in a Course,” being sent related to BlackBoard-supported courses.
They are not applicable to a student’s current academic performance in a class. Students can disregard the notice. We have also blocked further communications from our TEST tenant moving forward.
Please feel free to refer any students or faculty colleagues to me directly for reassurance and follow up. Thank you for your understanding!